It's Quiz Time!
Q.1. "ADR methods require you to solve your dispute according to the law but does not require you to go to the actual court"
TRUE
FALSE
Q.2. "Is the mediator a neutral third party and can a mediator helps the parties reach a mutual solution by guiding the parties to have a friendly conversation.
1. TRUE
2. FALSE
Q.3. "Mediators need to be both empathetic and sympathetic during the mediation process."
Q.4. Which of the following conflict resolution techniques places others needs first ?
Accommodation
Collaboration
Avoidance
Compromise
Q.5. How many sources of conflicts are mentioned in this website's lessons?
Three
Two
Five
Four
Q.6. According to the Thomas-Kilmann Conflict Mode Instrument, what does Competing conflict style means?
takes a firm stance and refuses to see the perspectives of the other parties.
forsakes your own needs or desires in exchange for those of others.
attempts to find a solution that will at least partially please all parties.